Privacy Policy

Last updated: 10/28/2025

QROWD Ltd (Company No. 16812251), a company registered in England and Wales, respects your privacy. This policy explains how we collect, use, and protect your information when you use our platform.

1. Who We Are

QROWD Ltd is registered in England and Wales under company number 16812251. We are the data controller responsible for your personal information.

2. Information We Collect

We collect information you provide when you register and use QROWD, including:

• Personal details (name, email address, date of birth, location)
• Profile information (display name, bio, social media links, preferences)
• Event interactions (RSVPs, matches, attendance, forum posts)
• Communication data (chat messages, notifications preferences)
• Technical data (device information, IP address, usage analytics)

3. How We Use Your Information

We use your information to:

• Provide and maintain the QROWD service
• Connect you with events and other users
• Send you notifications about events and matches
• Improve and personalize your experience
• Keep the community safe and prevent abuse
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases:

• Contractual necessity: To provide our services to you
• Legitimate interests: To improve our service and keep it secure
• Consent: For marketing communications (where required)
• Legal obligations: To comply with applicable laws

5. Data Sharing

We do not sell your personal information. We may share data with:

• Other users (as part of the social features of QROWD)
• Service providers who help us operate the platform (e.g., cloud hosting)
• Law enforcement or regulatory authorities when legally required

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

7. Your Rights (GDPR & UK GDPR)

Under data protection law, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent (where processing is based on consent)

To exercise these rights, contact us at support@qrowdapp.com.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

9. International Transfers

Your data may be processed outside the UK/EEA. Where this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with data protection laws.

10. Contact Us

For questions about this privacy policy or to exercise your rights, contact us at:

Email: support@qrowdapp.com

Company: QROWD Ltd (Company No. 16812251)

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through the app.